General Terms and Conditions

Article 1: General conditions of sale

The offer and sale of products on our website www.family3-0.com are governed by these general terms and conditions of sale.

The general conditions of sale may be modified, particularly in consideration of possible regulatory changes. The new general conditions of sale will apply from the date of their publication on www.family3-0.com.

Article 2: Validity of the order

The contract is deemed to be concluded at the time when www.family3-0.com receives, electronically, confirmation of the order, once the accuracy of the data relating to the order has been verified.

Before proceeding with the purchase of the products, by confirming your order, you are asked to carefully read these general conditions of sale.

By electronically transmitting the order confirmation, you unconditionally accept and undertake to comply with these general terms and conditions of sale in your dealings with www.family3-0.com.

If you do not agree with the terms stated in these general conditions of sale, we invite you not to transfer your order form for the purchase of products on www.family3-0.com.

By sending your order confirmation, you confirm that you know and accept these general terms and conditions of sale without reservation.

Article 3: Validation

The data recorded by www.family3-0.com during the validation of commercial sales constitutes proof of all transactions carried out by www.family3-0.com and its customers.

The data recorded by the payment system constitutes proof of financial transactions.

Article 4: Availability

Our product offerings are subject to availability.

Make sure your contact information is correct: name, address and telephone number.

When ordering, check item by item that the number, color, size and price are correctly reflected in your order form.

When a product is no longer available, it is displayed as "Sold Out" and it is no longer possible to order it.

However, if the product in question becomes available again on the site, we can, if you wish, inform you by e-mail.

Article 5: Price

Our product prices are listed in Euros, inclusive of all taxes. These prices are also quoted in British Pounds, US Dollars, and South Korean Won, thanks to currency conversion.

If you are ordering from a country other than mainland France, you are the importer of the product(s) concerned.

For all products shipped outside the European Union and French overseas territories, the price will be automatically calculated excluding taxes on the invoice. Customs duties, local taxes, import duties, and state taxes may be required. These duties and sums are not the responsibility of www.family3-0.com. They are your responsibility and are your sole responsibility, both in terms of declaration and payment to the competent authorities and organizations in your country.

www.family3-0.com reserves the right to modify prices at any time, but products will be invoiced based on the rates in effect at the time orders are placed, subject to availability.

Article 6: Payment

All orders shipped to France and the EU are expressed in Euros, all taxes included, with the VAT rates in force in France.

Additional information may be requested to secure your payment.

Article 7: Delivery and returns

www.family3-0.com offers several delivery options. In France, UPS delivers within 48 to 72 hours, and is free for purchases over €250. International express delivery via DHL is also available. Delivery times vary depending on the destination.

For returns, you have 14 days from receipt of the order to return the items.

To request a return, please visit our online returns portal.

Returns are the responsibility of the customer.

Damaged or incomplete products are not accepted.

More information on the dedicated Delivery & Returns page.

Article 8: Security

Our website uses a secure system. We have adopted the SSL decryption process and have also strengthened all scrambling and encryption processes to protect all sensitive payment data as effectively as possible.

Article 9: Intellectual Property

All texts, comments, works, illustrations and images reproduced on the site www.family3-0.com are reserved under copyright and intellectual property law throughout the world.

As such, in accordance with the provisions of the Intellectual Property Code, only use for private purposes is tolerated subject to different or more restrictive provisions of the Intellectual Property Code. Any other use constitutes infringement and is punishable under intellectual property law unless prior authorization is obtained from www.family3-0.com.

Any total or partial reproduction of the www.family3-0.com catalog is strictly prohibited. All rights reserved.

Article 10: Applicable law - Disputes

This contract is signed in French and is subject to French law. In the event of a legal dispute, only the French courts will have jurisdiction.

Article 11: Personal information

www.family3-0.com undertakes not to disclose the information you provide to third parties. This information remains confidential and will only be used by our internal services to process your order, strengthen and personalize communication, and the cultural offering of the product reserved for our customers.

Accordingly, and in accordance with the French Data Protection Act of 10 January 1978, you have the right to access, rectify, and oppose the processing of your personal data. To do so, simply submit a request online (contact@family3-0.com).

Article 12: Liability

The products offered comply with current French legislation. It is your responsibility to check with the local authorities in your country regarding the import or use of the products or services you plan to order.

The photographs and texts reproduced, illustrating the products presented, are not contractual. Consequently, www.family3-0.com cannot be held responsible for any errors in photography or text.

www.family3-0.com cannot be held responsible for non-performance of the contract concluded in the event of stock shortage, unavailability of the product, in the event of force majeure, disruption, flooding, fire or strike, in particular of postal services and means of transport or communication.

Article 13: Description of Products or Services

www.family3-0.com offers a wide range of diverse products. Our products include men's and women's clothing offering a wide selection of styles and materials, as well as footwear ranging from sneakers to casual wear. We also offer a selection of accessories ranging from leather goods to watches, textiles, magazines, fragrances, and high-tech items. Each product is carefully selected to ensure quality, durability, and style. Our collections combine aesthetics, functionality, and affordability to meet the diverse expectations of our customers.

Article 14: Requests for information / Order tracking 

contact@family3-0.com

+33 (0)7 49 28 71 75